Shipping policy

📦 Shipping Policy

Welcome to Dreamland Mall! We are committed to providing fast, reliable, and affordable delivery services exclusively to our customers in the United Arab Emirates (UAE) and Kingdom of Saudi Arabia (KSA).

🌍 Shipping Destinations

We currently ship only within the UAE and KSA. Orders placed for delivery outside these countries will be canceled and refunded.

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🚚 Shipping Rates & Delivery Times

Note: Delivery times are estimates and may vary based on your location, customs clearance, and courier service delays.

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📦 Order Processing

• All orders are processed within 1–2 business days.

• Orders are not shipped or delivered on weekends or public holidays.

• You will receive a confirmation email with tracking information once your order has been dispatched.

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🚫 Undeliverable Orders

Please ensure that all shipping information is accurate. If a package is returned due to an incorrect address or failure to receive the shipment, the customer will be responsible for any reshipping costs.

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🛃 Customs & Import Duties

• UAE Customers: No additional customs charges apply.

• KSA Customers: Some orders may be subject to import duties or VAT, which are the responsibility of the customer upon delivery.

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❓Need Help?

If you have any questions about your order or shipping details, please contact our support team:

📧 Email: dreamlandmall3@gmail.com

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Thank you for shopping with Dreamland Mall – where your dream finds are just a click away!